Visionaries Create I Optimise
Together, We Unlock Efficiencies in order to Unleash Your Business' Potential
Together, We Unlock Efficiencies in order to Unleash Your Business' Potential
If you answered YES to any of the above, then it's time for you to make some positive changes to the way you are doing things!
BOOK A CONNECTION CALL BELOW WITH ME TODAY!
If you want to gain clarity and get ahead in the next 90 days in your business, this Breakthrough session is for you!
We will discuss your goals, vision and what success looks like for your business, before building out the next 90 days!
We'll take a look at what's working, what isn't, and create a plan to move your business forward.
What's Included...
- 90 minute Zoom Call
- A complete audit of your current systems & strategy
- A bespoke 90 day action plan
- 2 weeks of e-mail and WhatsApp support
This is the A-Z of CRM so that you can be sure you're giving the best of the best service, leading to referrals and fab testimonials!
Review of workflows, processes, transitioning from spreadsheets, and end-to-end automation.
What's Included...
- 90 minute Zoom call
- A review of CRM systems and Client Experience workflow
- A full plan and walkthrough with Loom tutorials (where needed) to implement your CRM system, or to enhance the system and processes.
- 2 weeks of e-mail and WhatsApp support
As an ambitious entrepreneur, you aim to streamlining your operations, boost efficiency, and see your business reach new heights.
My retainer means you'll gain more time for big ideas, increased efficiency, scaleable systems and peace of mind. Meaning you have more freedom and flexibility!
I support you and your business by...
- Managing day to day operations
- Overseeing Project Management
- Team Co-ordination, hiring & training
- System Implementation
- Process Optimisation
- Strategic Planning
Please reach us at obm@charlottehockley.com or via the chat box below if you cannot find an answer to your question.
An Online Business Manager (OBM) oversees the day-to-day operations of an online business, ensuring everything runs smoothly. This includes project management, team coordination, system implementation, process optimisation, and strategic planning. The OBM allows business owners to focus on growth and vision by handling the operational details. This means they also create time to spend with their family, and doing things they love!
An OBM helps streamline your business operations, improve efficiency, and implement effective systems and processes. By managing projects, teams, and workflows, an OBM frees up your time, allowing you to focus on strategic initiatives, innovation, and scaling your business. Their expertise ensures that your business runs smoothly and can handle increased demand and growth.
You might need an OBM if you find yourself overwhelmed with day-to-day operations, unable to focus on growth and strategic planning, or struggling to manage your team and projects effectively. If your business is experiencing rapid growth or you have ambitious goals but lack the time or expertise to implement the necessary systems and processes, an OBM can provide the support you need.
During the onboarding process, the OBM will conduct an in-depth analysis of your business, including current operations, systems, and goals. They will identify areas for improvement and develop a customised plan to optimise your business processes. This may involve setting up or refining systems, establishing workflows, and defining clear roles and responsibilities for your team. Regular check-ins and updates ensure that the implementation process runs smoothly and aligns with your business objectives.
While both OBMs and VAs provide valuable support, their roles and responsibilities differ significantly. A VA typically handles specific tasks assigned by the business owner, such as administrative work, customer service, or social media management. An OBM, on the other hand, takes a more strategic role, managing entire projects, overseeing teams, and optimising business operations. OBMs provide higher-level support and help drive the business forward.
Thank you for your unwavering support and commitment to excellent services. I know the team really appreciated communication with you and valued your input and responsiveness
Your contributions to our team have been invaluable. You consistently provide support and in doing so have demonstrated a high level of professionalism, dedication and commitment to excellence.
I cannot thank you enough for the support that you have provided for us, you have made things so much easier especially with the complexities of what was needed.
Charlotte Hockley OBM
Office 2075, 2nd Floor, Dubai Supreme Court Complex, Umm Hurair 2, Dubai, UAE
DED Licence: 1200829
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